How to Order

Ready to purchase your Oliver’s Craft product? We’ve made the ordering process simple and user-friendly. Here’s a step-by-step guide on how to order through our website:

1. Browse Our Products: Navigate through our Shop page or the specific category pages to find the item you Click on a product to view its details, specifications, and price. Take your time to compare and read descriptions so you pick exactly what you need.
2. Add to Cart: Once you’ve decided on a product, select any options (like quantity, size, or color if applicable) and then click the “Add to Cart” button on that product page. A confirmation will typically show that the item was You can continue shopping and add multiple items to your cart. At any time, you can click the cart icon (usually at the top of the page) to review what’s in your shopping basket.
3. Review Cart and Proceed to Checkout: When you’re ready to finalize your order, go to your Shopping Cart (basket). There you can see all selected items, adjust quantities, or remove items if The cart will show the subtotal and any applicable taxes or standard shipping (note: we often have free shipping). If everything looks correct, click on “Proceed to Checkout.”
4. Provide Your Details: At checkout, you’ll be prompted to enter your shipping and billing information. This includes:
   1. Name (and surname)
   2. Shipping Address (the address where you want the product delivered)
   3. Email Address (so we can send you an order confirmation and updates)
   4. Phone Number (in case the delivery courier needs to reach you, and for order updates via SMS if enabled)
   5. Billing address (if different from shipping)

You may also have the option to create an account or log in if you haven’t already – creating an account can save your info for next time and allows you to track orders on our site, but it’s not mandatory. Ensure all details are accurate to avoid any delivery issues.

5. Choose Your Payment Method: We offer several secure payment options for your These typically include:
   1. Credit/Debit Card: Enter your card details on our secure payment We accept major cards like Visa and MasterCard.
   2. EFT/Bank Transfer: If you prefer to pay by direct bank transfer (EFT), select this Our banking details will be provided, and your order will be on hold until the payment is received. (For EFT, please use your Order ID as reference and email proof of payment to speed up processing.)
   3. Other Methods: Occasionally we might support options like instant EFT or mobile wallet payments – these will be listed if

All online payments are processed through encrypted and trusted gateways, so your information is safe. Choose the method you prefer and follow the prompts to complete the payment.

6. Review and Confirm Order: Before finalizing, double-check your order summary on the checkout page – items, quantities, total amount, and shipping If everything is correct, click the “Place Order” or “Confirm Purchase” button. If you paid by card, the payment will process at this time. If you chose EFT, you’ll get instructions on how to pay.
7. Order Confirmation: After placing the order, you will see an order confirmation page and receive an order confirmation email shortly The confirmation will include your Order Number and details of the purchase. Keep this email as your receipt. If you created an account, you can log in to view your order status at any time. If not, you can always contact us with your Order Number for updates.
8. Order Processing and Delivery: Now we take over – our team will pack your items (usually within 1 business day if in stock) and hand them to our You’ll receive another email with a tracking number once your order is shipped. Delivery typically takes 2–5 days as noted in our Shipping Policy.
9. Enjoy Your Purchase: Your Oliver’s Craft package arrives at your door – unpack your new cooking gear, read the included manual (or download it from our site), and you’re ready to start cooking amazing meals! If you love it, tag us on social media with your new If you have any questions or something isn’t right, our support team is just a call or email away.

Need Help? Ordering is designed to be straightforward, but if you encounter any problems (technical glitches, payment issues, etc.), please reach out to us. We can assist in completing the order or even take an order over the phone if necessary. Our goal is a smooth purchasing experience from start to finish.

(Note: For customers who prefer not to order online, we do accommodate manual ordering. For example, you can email us your order and arrange an EFT – see our Manual Payments page for that process. However, ordering through the website is usually fastest and easiest.)

Thank you for choosing Oliver’s Craft. We’re excited to get our products into your hands, and we’re confident you’ll love what you ordered. Happy shopping, and even happier cooking!